Refund policy
Last updated: October 14, 2026
Exchange
Exchange eligibility depends on the items in your order.
Where exchange are accepted, items must be recorded in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the exchange instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.
Contact us to ask about exchange options and how to start an exchange.
How to start an exchange
Whether exchange or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Contact us before exchanging an item.
Unless we state otherwise or applicable law requires otherwise, you are responsible for shipping costs for cancellation.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
Exceptions and non-exchangeable items
Some items may not be eligible for exchange, as stated in the exchange terms above or on the product listing, website, or in-store at the time of purchase.
Contact us if you have questions about whether a specific item can be exchanged.
European Union cancellations
For eligible cancellations, we will refund the product price and the cost of standard delivery, if you paid for delivery. We are not required to refund any additional amount paid for express or premium delivery beyond the cost of standard delivery.
Follow the instructions above under how to request a cancellation, contact us.
United Kingdom cancellations
For eligible cancellations, we will refund the cost of standard delivery, if you paid for delivery. We may not refund any additional amount paid for express or premium delivery beyond the cost of standard delivery.
Follow the instructions above under how to request a cancellation, contact us.
Refunds
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within a reasonable period of time since your refund was approved, contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed time-frame, or otherwise do not comply with applicable law.
Contact
To request a cancellation, inquire about a refund, ask about an exchange or report damaged items, please contact us at daniiixdsdavis@gmail.com.